1. The Company
SPOLIK SL, is the owner and administrator of sportjamshop.com and its central office is located at Avenida Iparralde 44, 20302 Irún / Spain with tax identification number ES-B20746533.
2. Adherence to these General Terms and Conditions
These general conditions of use and sale are available on the company's sites prior to order confirmation. The customer declares to be aware of the following conditions before placing an order. As a result, the act of placing the order implies, from the buyer, a formal, total and unreserved adherence to these general conditions of use and sale.
The Company can legally make changes, at any time, to these general conditions of use and sale. The general conditions applicable will be the conditions in force at the time of receipt of the order.
The products offered for sale are exclusively intended for final consumers and only for their personal needs. The customer is prohibited from putting any of the purchased products up for sale.
In the event that the client does not comply with these commitments, he will assume sole and full responsibility for the damages and losses derived from such actions.
3. Applicable law
The regulations applicable to the proposed sale are those relating to distance selling in force in Spain today. The Company summarizes these main conditions for the client below.
4. Validation of the order
The SPORTJAMSHOP.com website allows the customer to verify the content of his order and, if necessary, modify it and then confirm it definitively.
In this way, the order is only definitively registered after the final validation of the page that shows the order summary. This last "click" is equivalent to a handwritten signature, hereinafter referred to as the "click acceptance". From the "click acceptance" mentioned above, the order is considered irrevocable and can only be revoked in the specific cases described below.
The information related to your order will be subject to automated data processing within a secured payment service. The goal of this automatic data processing is to define a level of analysis for a transaction and to fight against credit card / flow fraud.
SPORTJAMSHOP.com is the recipient of the data regarding your order. Without transmission of data related to your order, it is not possible to analyze or process your transaction.
A non-payment derived from a fraudulent use of a credit card / flow will drag the inscription of the details related to the order and associated with this non-payment in a payment incident file. An incorrect statement or an error can also be subject to specific treatment.
In accordance with Spanish data protection law, you have the right at all times of access, rectification or opposition to all your personal information by writing to SPOLIK SL, Av Iparralde 20304 Irún including proof of your identity.
5. Order confirmation and tracking
After the final registration of the order, a confirmation e-mail is sent to the customer. By keeping this e-mail and / or printing it, the customer has the proof of his order, which the company recommends that he / she keep.
Warning: this email is a confirmation that the customer's order has been registered by the Company, not that the product will be available.
In the event of a stock break, the company will contact the customer within 10 business days after sending the confirmation email in order to offer, what the customer already accepts, a new time scale to receive the product, or a replacement product, or the cancellation of the order and the refund.
6. Prices, payment and billing
The prices of the products are in euros (including taxes), excluding shipping costs. Shipping costs, as indicated in article 7.1 of these general conditions, must be borne by the customer.
Any change in the VAT rate will be applied automatically to the prices of the products.
Payments will be made only by credit / debit card or bank transfer at the time of order. The invoice for the product will be available to the customer in their order tracking area, as soon as the package is shipped.
The customer's account will only be charged for the amount of the ordered products that are actually shipped.
7. Delivery and shipping costs
7.1. Shipping costs
The products ordered will be delivered to the address indicated by the customer. The latter takes care of the address indicated in your order and for the product received correctly. Shipping costs are borne by the customer, except in the case expressly defined in article 10.
Before making the payment, we indicate the postage according to your country.
7.2. Delivery term
Except in cases of force majeure or contrary expression before the order by the customer, the delivery times will be, depending on the availability of the deposit. Delivery times are counted from the day after the day the order has been registered.
For shipments to Spain (Peninsula and Balearic Islands) the delivery time is +/- 48 hours
The delivery time is between 2 to 10 business days depending on the destination country.
8. Geographic area covered by the offer and geographic area for delivery
The products offered for sale by the "Company" are offered and delivered to customers residing in metropolitan France (excl. Islands), Germany, Austria, Belgium, Spain (excl. Islands), Ireland, Italy (excl. Sardinia), Switzerland , Luxembourg, Netherlands, Portugal, United Kingdom, Denmark, Sweden, Finland, Liechtenstein, Andorra, Slovenia, Hungary, Czech Republic, Poland, Slovakia, Latvia, Lithuania, Estonia, Romania, Bulgaria, Greece (excl. Islands), Norway , Cyprus.
9. Verification of the delivered products and claim
The customer is obliged to check the condition of the container and the conformity of the delivered product.
Any claim in relation to notable defects or non-conformity of the delivered product must be communicated by the customer within three business days from the date the customer receives the product, by sending:
- Or an e-mail through the contact form available on the website.
If no complaint is made within the specified period, the delivered products will be deemed compliant and accepted by the customer.
10. Term of withdrawal
The withdrawal period granted to the client for the acquisition of products, in the terms of the law, is 14 days from the date of receipt of the order. During this period, the customer may return the unwanted product (s), at his own cost and without any other penalty of charges.
It is recognized that the Product (s) returned at the cost of the customer must be in their original condition (s) and packaging (s), thus issued by the Company.
No product may be reimbursed before it has been returned by the customer and received by the Company, in its original condition and packaging, thus issued by the "Company". In particular, the products must not have been unsealed.
11. Warranty and after-sales service
Whatever the reason, the customer benefits from the warranty against hidden defects: thus, in the event that a product has a manufacturing defect that makes it unfit for use, the customer can contact the Company after-sales service:
1. - Either by sending an e-mail through the contact form on the "Contact us" page;
- Send a registered letter with acknowledgment of receipt to SPORTJAMSHOP.com, Av Iparralde 20304 Irún.
2. All products marketed by the company always benefit from a standard of guarantee against hidden defects, by the supplier Company.
To benefit from this guarantee, the customer must send the product to the Company, at his own expense, making sure to include the invoice. Then, the Company agrees to send, at its cost, a product free of hidden defects in exchange (unless there is a breach of deposit).
In case of stock out of stock and it is impossible for the supplier to change the product, the company will propose to the customer either a similar product, or a refund of the initial product.
12. Secure Payment
Orders can be made by credit card or by bank transfer
Payments made on our website www.sportjamshop.com are completely safe and anonymous.
(your credit card information is kept by the bank)
13. Retention of title
The Company expressly reserves the ownership of the products delivered until full payment of their price. The aforementioned conditions do not preclude the transfer of the risks of loss or deterioration to the customer. In the absence of a total settlement, the Company can legally demand the return of the products delivered at the customer's expense.
14. Personal information and promotional offers
In application of Spanish data protection law, the information requested from customers is necessary for the processing of their order and is intended to be used by the company's services. The client has the right of access to his personal data. Upon request, they can be communicated and, in case of error or modification, be corrected. The client can also oppose the communication of these data to third parties by sending a letter to SPORTJAMSHOP.COM Av. Iparralde 44 - 20304 Irún. The Client expressly accepts that the Company may freely transfer this data to companies belonging to the same group as the Company.
The Client gives his / her consent to receive promotional offers e-mails, by checking the box provided for this purpose by the Company on the Web page, at the time he / she joined a site managed by the Company. He / she can at any time abandon the receipt of promotional offers by clicking on the link provided for this purpose in each promotional offer sent by e-mail or by connecting to his / her personal area.
15. Protection of personal data
In compliance with the provisions of Organic Law 15/1999, of December 13, Protection of Personal Data, we inform you that all personal data you provide will be included in an automated personal data file, created and maintained under the responsibility of SPOLIK SL
The purpose of said file is to facilitate the processing of orders and, in the event that you have expressly authorized us in the corresponding box, also to send you commercial communications about products and services that may be of interest to you, for which they may be communicated to other Group companies for this purpose.
Information related to the bank or credit card cannot be recorded with a cookie. Payments made on our page www.sportjamshop.com are fully guaranteed and anonymous (your credit card information is always kept in the bank). At the end of your visit, this information will be deleted from your computer.
The clients of SPOLIK S.L. They may at any time exercise their rights of access, rectification, cancellation and opposition, communicating it by email to firstname.lastname@example.org.
16. Traffic statistics
The website you are visiting is analyzed with the Web Google Analytics system. It is done with remote tags that collect statistical data from visitors to improve the usability and quality of the website.
This analysis is carried out anonymously, making it impossible to know the identity of the visitors.
17. Content and Photos
The photographs, iconographies, and texts published on the website are protected by copyright. They belong to the company SPOLIK SL. It is not allowed to copy, use any content or images without an agreement made with the partners of SPOLIK SL.
18. The responsibility of the Company
The company declines any responsibility for the breach of its contractual obligations in cases of force majeure or fortuitous, including, but not limited to, catastrophes, fires, internal or external strike, internal or external breakdowns or failure, and, in general, any case that does not allow orders to be processed properly.
The company also declines responsibility in situations in which non-performance or incorrect performance of the contract is attributable to the client.
Whatever the reason, if the non-performance or incorrect performance of the contract is clearly attributable to the "Company", the latter could only be held liable for compensation up to the price paid by the customer (product price and shipping costs ).
These general conditions and the sections related to security, payment, delivery, warranty, after-sales service represent the totality of the rights and duties of the parties with respect to the orders of products on the Internet.No general or specific condition communicated by the client could be incorporated in these general conditions of sale.